Last updated: March 15, 2023
At MailerX, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our email marketing platform ("Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
This Privacy Policy applies to information we collect on our website, in email, text, or other electronic messages between you and our Service, and when you use our platform to create, send, and analyze email campaigns.
We collect several types of information from and about users of our Service, including:
Personal information is data that can be used to identify you individually. We may collect the following personal information:
We also collect non-personal information that does not directly identify you. This may include:
When you use our Service to send email campaigns, we collect and process information about your subscribers on your behalf. This information may include:
We collect information in the following ways:
Information you provide to us directly when you:
Information collected automatically when you use our Service:
We may receive information about you from third-party sources:
We use the information we collect for various purposes, including:
We may share your information in the following circumstances:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
If MailerX is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may disclose your information to protect and defend the rights, property, or safety of MailerX, our customers, or others.
We may share your information with third parties when we have your consent to do so.
We will retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.
Depending on your location, you may have certain rights regarding your personal information. These may include:
You can review and change your personal information by logging into your account and visiting your account settings page.
You may also contact us directly to request access to, correct, or delete any personal information that you have provided to us.
You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send you. Even if you opt out of marketing communications, we may still send you service-related emails, such as those about your account or our ongoing business relations.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Our Service may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
For users in the European Union (EU) and European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR).
We act as both a data controller and a data processor in terms of the GDPR:
When we collect information about you as a user of our Service, we are acting as a data controller.
When we process data on behalf of our users (such as subscriber lists and email campaign data), we are acting as a data processor.
We will only process your personal data if we have a legal basis to do so. Legal bases include:
In addition to the rights outlined in the "Your Rights and Choices" section, EU and EEA users have the right to:
For residents of California, we comply with the California Consumer Privacy Act (CCPA). The CCPA provides California residents with specific rights regarding their personal information.
In the preceding 12 months, we have collected the categories of personal information described in the "Information We Collect" section of this Privacy Policy.
We do not sell your personal information as defined by the CCPA.
If you are a California resident, you have the following rights:
To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.
We will respond to verifiable consumer requests within 45 days of receipt. We may require additional information to verify your identity before responding to your request.
If you have any questions about this Privacy Policy, please contact us at:
MailerX, Inc.
123 Main Street
San Francisco, CA 94105
Email: privacy@mailerx.com
Phone: (555) 123-4567
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.